Privacy Policy – Happy Hour Hotel

At Happy Hour Hotel, we value the trust you place in us and are committed to protecting your personal information with the highest standards of care and confidentiality. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, use our booking platform, or stay with us.

1. Information We Collect

We may collect the following information from you:

Personal Details: Name, phone number, email address, nationality, and identification documents (if required by law).
Booking Information: Dates of stay, room preferences, number of guests, and payment details.
Payment Information: Credit/debit card details, billing address, or other payment methods used.
Technical Data: IP address, browser type, device information, and cookies for site performance and analytics.
Guest Preferences: Special requests, dietary needs, or service preferences you provide to enhance your stay.

2. How We Use Your Information

Your information is used strictly for the following purposes:

To process and confirm your bookings.
To personalize your stay and deliver tailored guest experiences.
To communicate important updates such as booking confirmations, check-in instructions, or special offers.
To comply with local laws and regulations, including guest identification requirements.
For internal record-keeping, security, and service improvements.

3. Information Sharing

We do not sell, rent, or trade your personal data. However, we may share information in the following circumstances:

Service Providers: With trusted partners who assist in payment processing, IT support, or housekeeping services.
Legal Obligations: When required by law, regulation, or government authority.
Emergency Situations: To protect the safety, rights, or property of our guests and staff.

4. Data Security

We employ industry-standard security measures to safeguard your personal data. This includes encryption of sensitive payment details, restricted staff access, and secure data storage practices. While we take every precaution, please note that no system is 100% immune to risks.

5. Cookies and Tracking

Our website uses cookies to enhance user experience, remember preferences, and analyze website traffic. You may disable cookies in your browser settings, though this may limit certain site features.

6. Guest Rights

As our guest, you have the right to:

Request access to the personal data we hold about you.
Request corrections or updates to inaccurate information.
Request deletion of your data where legally permissible.
Opt out of marketing communications at any time.

7. Data Retention

We retain guest data only as long as necessary for the purposes stated in this policy or as required by law (e.g., financial reporting, security, or legal compliance).

8. International Guests

If you are visiting from outside our country of operation, please note that your information may be transferred and processed according to local data protection laws.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Happy Hour Hotel – Privacy Office

📧 Email: support@happyhourhtl.com

📞 Phone: +[Country Code][Hotel Number]

📍 Address:

10. Policy Updates

This Privacy Policy may be updated periodically to reflect changes in our practices or legal requirements. We encourage guests to review it regularly.